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klantenservice
Films, shows, books and games that share this thread — wherever it shows up on a shelf.
Books
§ Books
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Customer Relationship Management
2003
The Experience Economy
1999
§ Related themes
from the same shelves
Customer services
Customer relations
Klantgerichtheid
Management
Consumer satisfaction
Service industries
Marketing
Public relations
Case studies
Customer service
Relations avec la clientèle
Customer loyalty
Consumer Behavior
Total Customer Service
1989
Service Operations Management
1995
Services Marketing Management, Third Edition (Services Marketing Management)
2006
The Loyalty Effect
1996
CRM Unplugged
2004
The Nordstrom way
1995
Services Marketing (M & E Handbook)
1995
Creating a Customer Focused Company
1994
Customer Friendly
2007
Twenty Five Tips for Excellent Customer Service
1995
Building Brands Directly
1996
Making the Customer Connection
1995
Customer Management Excellence
2003
Customer Relationship Management
1996
One Size Fits One
1999
Customer Service and Support
1992
Six Sigma
2001
Seven Power Strategies for Building Customer Loyalty
2001
Discovering the Soul of Service
1999
Database Marketing ("Financial Times")
1996
The Customer Loyalty Pyramid
1997
At Your Service
1998
Kundenmanagement
