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Every episode
Car Dealership Guy Podcast
30 episodes
Fixed Ops Friday w/ David Hennessey, Tully Williams, & Owen Montgomery | Daily Dealer Live
Aug 14, 2026 · 1 hr 9 min
Today's show features: - David Hennessey, VP of Fixed Operations at Harris Auto Group - Tully Williams, Fixed Operations Director at The Niello Company - Owen Montgomery, Service Advisor at Chariot Automotive Group This episode is brought to you by: 800% Elite Automotive Club – 800% Elite Auto is a whole-dealership solution. Live weekly training and 1-on-1 executive coaching align Owners, Sales, F&I, BDC, Marketing, and Culture into one well oiled machine. The result? A guaranteed 25% sales incr…
The $100K Secret Why Dealer Credit Card Fees Keep Climbing Every Year | Industry Spotlight
Aug 13, 2026 · 34 min
In this episode of the Industry Spotlight, joining host Sam D'Arc are Eric Cohen, CEO of Merchant Advocate, and Cole Frankman, Owner/Operator of Frankman Motors, to discuss why credit card processing fees keep climbing year after year and how dealers can uncover the hidden increases buried in their merchant statements. Eric reveals that 80 percent of dealerships he reviews are being overcharged by 20 to 25 percent, and explains why the fee never really stops rising: the sales rep who set up the…
Lundy & Law on Partnership, Naamani on Sales Data, Cunningham on Auctions | Daily Dealer Live
Aug 12, 2026 · 1 hr 3 min
Today's show features: - Glenn Lundy, President at 800% Elite Automotive Club - Jay Law, Head of Sales at Car Dealership Guy - Jad Naamani, Director of Marketing at Seez - Chad Cunningham, CEO at DuPONT Registry Exchange and Live This episode is brought to you by: 800% Elite Automotive Club – 800% Elite Auto is a whole-dealership solution. Live weekly training and 1-on-1 executive coaching align Owners, Sales, F&I, BDC, Marketing, and Culture into one well oiled machine. The result? A guaranteed…
"The Poison Is Out": Confessions of a Former Broker-Addicted Car Dealer | Matt Haiken, President of Prestige Auto Group
Aug 11, 2026 · 41 min
Matt Haiken is the President of Prestige Auto Group, a second-generation dealer who has run stores under the Lincoln, Volvo, and Polestar brands for more than 20 years. He built LotVision, an AI platform that gives dealers live analytics on competitors' inventory, and he watched Polestar pull its franchise from under him with almost no warning. Topics: 13:40 Carvana Runs Without Sales Managers. 21:00 Tesla's Calculator Is The Gold Standard. 24:10 Brokers Fill Dealer Blind Spots. 27:45 Broker Dea…
Pecoraro on Used, Swiech on F&I, Anderson on Social | Daily Dealer Live
Aug 10, 2026 · 57 min
Today's show features: - Phil Pecoraro, Operating Partner at Murdock CDJR - Jason Swiech, Sr. Product Marketer, F&I at CDK Global - Jimmy Anderson, GM at Checkered Flag Porsche This episode is brought to you by: 800% Elite Automotive Club – 800% Elite Auto is a whole-dealership solution. Live weekly training and 1-on-1 executive coaching align Owners, Sales, F&I, BDC, Marketing, and Culture into one well oiled machine. The result? A guaranteed 25% sales increase in 90 days. Get started today htt…
The Hidden System Behind the Country's Fastest-Growing EV Dealer Empire | Industry Spotlight
Aug 8, 2026 · 34 min
In this episode of the Industry Spotlight, joining host Sam D'Arc are Alex Lawrence, CEO and co-founder of EVauto, and Chris Roig, Director of Sales Engineering at Netchex, to discuss how the country's largest EV-only dealer group is scaling into new states without letting payroll and HR become the bottleneck. Alex reveals a payroll tax scare that nearly caught EVauto off guard and how a surprise refund from the IRS became a turning point. Now growing toward 4,000 cars a year across three states…
Fixed Ops Friday w/ Bob Kuehl & David Meltzer | Daily Dealer Live
Aug 7, 2026 · 57 min
Today's show features: - Bob Kuehl, Vice President of Fixed Operations at Zeigler Automotive Group - David Meltzer, Owner at David Meltzer Enterprises This episode is brought to you by: Podium – Most AI is a black box. Podium's is yours to control — and it increases conversion by upwards of 26%. Check it out at podium.com Check it out at https://www.podium.com/ Check out Car Dealership Guy’s stuff: CDG Circles ➤ https://cdgcircles.com/ CDG News ➤ h…
"That Job Is Gone!" AI Already Killed This Dealership Job (+ How to Prepare for It) | Matt Muilenburg, Chief Product Officer at Impel
Aug 6, 2026 · 43 min
Matt Muilenburg is the Chief Product Officer at Impel, a company building the AI platform used by thousands of dealerships to run sales, service, and fixed operations. He has spent thirty years working in dealer technology, starting at the Cobalt Group in the early internet era. He has focused on the impact of artificial intelligence on dealership operations over the last several years. Topics: 09:55 The Trade-In Lead Killing Profits. 18:40 Smallest Dealers Face Biggest Existential Risk. 21:40 F…
Laethem on Growth, Gage on Process, "Car Dealership Kid" on Service-Sales | Daily Dealer Live
Aug 5, 2026 · 59 min
Today's show features: - Jeff Laethem, President at Ray Laethem Buick GMC - Malcolm Gage, General Manager at Park Place Motorcars Arlington - Peter McKay, Owner at Car Dealership Kid This episode is brought to you by: Podium – Most AI is a black box. Podium's is yours to control — and it increases conversion by upwards of 26%. Check it out at podium.com Check it out at https://www.podium.com/ Check out Car Dealership Guy’s stuff: CDG Circles ➤ https://cdgcircles.com/ C…
The Ford Whisperer Who Turns Broken Dealerships Into Empires | Eddie Stivers, President at Stivers Auto Group
Aug 4, 2026 · 51 min
Today I'm joined by Eddie Stivers, President of Stivers Auto Group. He breaks down why his own cost of people sits at 56% of gross against Carvana's 20%, and the plan to fix it within 36 months. Eddie also unpacks how he is using Claude to catch missed fleet sales and rethink decades of gut-feel vehicle ordering. Topics: 03:30Ford Hit Dead Last In Satisfaction. 08:05Stivers Buys Broken Toys. 10:30Repeatable Turnaround Playbook Works. 14:16Car Business Is Now Tech-Driven. 37:35AI Disrupts Dealers…
O'Koniewski on Chinese Cars, Mowid/Wear on Reinsurance, Hudson on OpenAI | Daily Dealer Live
Aug 3, 2026 · 1 hr 1 min
Today's show features: - Robert O'Koniewski, Executive Vice President and General Counsel at Massachusetts State Automobile Dealers Association (MADA) - Dan Mowid, Senior Division Reinsurance Executive, Direct Markets at Zurich North America - Josh Wear, Vice President of Underwriting, Direct Markets at Zurich North America - Chris Hudson, General Manager at Mark Miller Subaru This episode is brought to you by: Podium – Most AI is a black box. Podium's is yours to control — and it increases conv…
Fixed Ops Friday w/ Jeff Pister, Chris Collins, & Nicolas Salvo Labelle | Daily Dealer Live
Jul 31, 2026 · 1 hr 4 min
Today's show features: - Jeff Pister, Executive Manager at Honda Marysville - Chris Collins, Owner at Chris Collins Inc - Nicolas Salvo Labelle, Fixed Ops Manager at Rolls-Royce Motor Cars Quebec This episode is brought to you by: Zurich – Zurich Advisor IQ is Zurich’s AI-driven training and coaching platform built to help F&I teams perform more consistently and sell more effectively — using real transaction data, not theory. By analyzing actual F&I transactions, Zurich Advisor IQ helps iden…
"Values Rose!" The EV Bloodbath That Never Happened (and What Smart Dealers Are Doing Now) | Jimmy Douglas, Founder & CEO at Plug
Jul 30, 2026 · 41 min
Today I'm joined by Jimmy Douglas, Founder & CEO at Plug. He breaks down why the top used EV dealers turn inventory in 30 days instead of 59 while selling for 3% more, and shares the arbitrage move of stocking a competitor's EV so you capture a sale that was happening anyway. Topics: 00:47 Tax Credits Killed EV Residuals. 08:20 Selling A Computer On Wheels. 18:29 Live With An EV For One Month. 21:35 Stack Teslas For Massive Arbitrage. 27:25 Detroit's Global EV Future Is Bleak. 39:52 Build More B…
Dell on Used Cars, Miller on Embedded Insurance, Midgett on GM Search | Daily Dealer Live
Jul 29, 2026 · 1 hr 1 min
Today's show features: - Rob Dell, Vice President at Bob Ruth Ford - Jeremy Miller, Director of National Partnerships at In the Car - Kelly Midgett, Owner at Kelly’s Automotive This episode is brought to you by: Zurich – Zurich Advisor IQ is Zurich’s AI-driven training and coaching platform built to help F&I teams perform more consistently and sell more effectively — using real transaction data, not theory. By analyzing actual F&I transactions, Zurich Advisor IQ helps identify behaviors and tren…
"The Million Dollar Swing!" How One GM Drove $1M in Profit Growth in a Year & The Numbers Behind It | Frank Esparza, General Manager at Tracy Honda
Jul 28, 2026 · 36 min
Today I'm joined by Frank Esparza, General Manager at Tracy Honda. Frank walks through how his Honda store in Tracy, California, turned a stagnant pay plan into more than a million dollars in net profit growth in twelve months. He breaks down enforcing minimum sales standards, why he moved his advertising budget from broad reach to buyers already in the market, and how a lending partner is approving finance deals that traditional banks reject outright. Topics: 03:00 Raising Standards Drove $1M G…
Baldwin on Dealer Group Expansion, Sansone/Sherman on Leadership & Culture | Daily Dealer Live
Jul 27, 2026 · 51 min
Today's show features: - Paul Sansone III, General Manager at Sansone Jr’s Keyport Kia - Billy Sherman, Sales Manager at Sansone Jr’s Keyport Kia - Travis Baldwin, Vice President at Best Deal Auto Sales This episode is brought to you by: Zurich – Zurich Advisor IQ is Zurich’s AI-driven training and coaching platform built to help F&I teams perform more consistently and sell more effectively — using real transaction data, not theory. By analyzing actual F&I transactions, Zurich Advisor IQ hel…
Fixed Ops Friday w/ Mike Stanton, Danny Negalha, & Chris Skinner | Daily Dealer Live
Jul 24, 2026 · 58 min
Today's show features: - Mike Stanton, President & CEO at National Automobile Dealers Association (NADA) - Danny Negalha, Corporate Fixed Ops Director at McGovern Automotive Group - Chris Skinner, Fixed Operations Director at Granbury Nissan This episode is brought to you by: Experian – Experian Automotive helps marketers identify and engage high-value auto shoppers, strengthen customer loyalty, grow service revenue, and activate 1,100+ automotive audiences across 30+ advertising platforms. Lear…
"It Could Be a Record Year!" Inside Auto Retail's Biggest Buy/Sell Year Yet & What Top Operators Know | George Karolis, President at The Presidio Group
Jul 23, 2026 · 37 min
Today I'm joined by George Karolis, President at The Presidio Group. George breaks down why the average dealer is over 70 years old with no succession plan, why nearly 18% of dealers now say they want to sell in the next year, and why the biggest groups are trading luxury stores rather than walking away from them entirely. He also unpacks why Toyota stores now trade like BMW and Mercedes dealerships, and why Carvana's rapid new-car growth might not be the experiment dealers think it is. Topics:…
Levi on Retreat, Sokolowski + Bobo on Bench Program, Trafford on Leadership | Daily Dealer Live
Jul 22, 2026 · 59 min
Today's show features: - Yossi Levi, Founder at Car Dealership Guy - Matt Sokolowski, COO at Willis Automotive - Jaiden Bobo, Sales and Leadership Intern at Willis Automotive - Glen Trafford, General Manager at Salmon Arm Toyota This episode is brought to you by: Experian – Experian Automotive helps marketers identify and engage high-value auto shoppers, strengthen customer loyalty, grow service revenue, and activate 1,100+ automotive audiences across 30+ advertising platforms. Learn more here:…
Why Most Dealership Couples Fail (And How the Best Ones Succeed) | Kelly and Rob Ruth, Bob Ruth Ford
Jul 21, 2026 · 47 min
Today I'm joined by Husband and Wife, Kelly and Rob Ruth of Bob Ruth Ford. Married 24 years, Rob and Kelly built the dealership together while he worked bell-to-bell, 78-hour weeks, and she ran the household solo, raising their kids largely on her own. Kelly reveals the role she played long before it had a title, shaping personnel decisions from behind the scenes and backing Rob's zero-revenue media bet on nothing but belief before any money came in. Topics: 05:45 Why Growth Meant Letting Go. 07…
Transparency in Automotive Advertising Panel | Daily Dealer Live
Jul 20, 2026 · 60 min
Today's show features: - Shane Helms, Founder / CEO at TrueView Media Group - Shelley Pratt, Director, Media, Activations, and Business Intelligence at Nissan USA - Kristin Coleman, Vice President Marketing at AutoNation - Mario Diez, CEO at Peer39 This episode is brought to you by: Experian – Experian Automotive helps marketers identify and engage high-value auto shoppers, strengthen customer loyalty, grow service revenue, and activate 1,100+ automotive audiences across 30+ advertising platform…
"Best Boss, Worst Boss!" The Interview Question That Exposes Every Bad Hire | Industry Spotlight
Jul 18, 2026 · 39 min
In this episode of the Industry Spotlight, joining host Sam D'Arc are Bill O'flanagan, Dealer Principal at Reedman Toll Auto Group, and Todd Kaminski, Head of Direct Markets at Zurich North America to discuss the one interview question that predicts almost everything about whether a new hire will thrive or wash out, and why building a culture of transparency and daily accountability is the real fix for automotive's turnover problem. O'Flanagan shares his go-to interview question, "Who was your b…
CDG In The Wild | Daily Dealer Live
Jul 17, 2026 · 57 min
Today's show features: - Glenn Lundy, President at 800% Elite Automotive Club - Brian Benstock, Vice President & General Manager at Paragon Honda and Paragon Acura - Kyle Coleman, President & CEO, Coleman Automotive Group This episode is brought to you by: The Presidio Group – Today’s episode is brought to you by The Presidio Group, one of the automotive industry’s leading buy-sell advisors. Visit Presidio’s new Research & Reports portal for M&A insights, blue sky multiples, exclusive benchmark…
Why Dealers are Paying Ransom for their Own Customer Data | Matt Leone, CEO at DriveCentric
Jul 16, 2026 · 38 min
Today I'm joined by Matt Leone, CEO at DriveCentric. Matt breaks down why one dealer group ditched a $100,000 Salesforce contract they were barely using, why building your own software rarely pays off the way it promises, and why the next fight in the industry is over who actually owns the customer relationship. Topics: 06:00 The Referee Analogy For Software. 11:50 Consolidation Isn't Happening. 18:30 You're Replacing 7 Vendors. 24:50 Why They Sell You A Car Post-Purchase. 35:10 Auto Is Still A…
Law on Digital Dealer, Burnett on Sales, Ebin on Ads, Pister on Fixed | Daily Dealer Live
Jul 15, 2026 · 1 hr 3 min
Today's show features: - Jay Law, Head of Partnerships at Car Dealership Guy - JB Burnett, Executive General Manager at Preston Automotive Group - Robert Ebin, Director of Legal Affairs at KPA - Jeff Pister, Executive Manager at Honda Marysville This episode is brought to you by: Presidio – Today’s episode is brought to you by The Presidio Group, one of the automotive industry’s leading buy-sell advisors. Visit Presidio’s new Research & Reports portal for M&A insights, blue sky multiples, exclus…
"I Never Took Their Money!" Why Some Manufacturers Tried to Blacklist this "Car Mom" | Kelley Stumpe, Founder & CEO at The Car Mom
Jul 14, 2026 · 45 min
Today I'm joined by Kelley Stumpe, Founder & CEO at The Car Mom. She has built the largest online following of car-buying moms in the country, and she has never taken a dollar from a manufacturer to do it. That refusal has gotten her blacklisted from press events and cut off from loaner cars, but it has also made her the most trusted voice family car shoppers turn to. Topics: 04:00 The Most Car Seat-Friendly SUV. 06:30 Selling To Women Isn't Different. 09:30 The Seven-Door Car Parents Want. 11:3…
Spradlin on Used Car Acquisition, Murphy on 5-Day Frontline | Daily Dealer Live
Jul 13, 2026 · 1 hr 3 min
Today's show features: - Charlie Spradlin, General Manager at Art Moehn Auto Group - John Murphy, Used Vehicle Director at Holler-Classic Automotive This episode is brought to you by: Presidio – Today’s episode is brought to you by The Presidio Group, one of the automotive industry’s leading buy-sell advisors. Visit Presidio’s new Research & Reports portal for M&A insights, blue sky multiples, exclusive benchmark data with NCM Associates, dealer sentiment, and analysis of the trends shaping auto…
Fixed Ops Friday w/ Ryan Downing & Jay Trivedi | Daily Dealer Live
Jul 10, 2026 · 53 min
Today's show features: - Ryan Downing, Dealer Principal / Owner at Ross Downing Auto Group - Jay Trivedi, Dealer Principal/Owner at Jay's Chevrolet GMC This episode is brought to you by: Haig – Haig Partners – When it comes to selling your life’s work, trust the only advisors who have built a reputation for maximizing value for family-owned dealerships. The team at Haig Partners has achieved record-setting values across multiple franchises and has represented more owners in the sale of their Toy…
7 Critical Tactics for Dealership Growth in 2026 (& How to Apply It) | Nick LaSorsa, Director at LaSorsa Auto Group
Jul 9, 2026 · 39 min
Today I'm joined by Nick LaSorsa, Director at LaSorsa Auto Group. Nick runs two very different stores in the New York metro, and he lays out the exact playbook he uses to keep both profitable heading into 2026. He explains how a single hiring platform audit uncovered more than $15,000 in wasted spend, why he cancels every vendor contract the day he signs it, and how a mobile fleet service built around school bus recalls became one of the highest-margin corners of his business. Topics: 03:00 Two…
Gingrich on CDP Push, Thomas on Affordability Tracker, Malloy on Chevrolet | Daily Dealer Live
Jul 8, 2026 · 1 hr 8 min
Today's show features: - Dennis Gingrich, Sales & Finance Director at The Niello Company - Dave Thomas, Director, Content Marketing at CDK Global - Pat Malloy, General Manager at Patriot Chevrolet Of Limerick This episode is brought to you by: Haig Partners – When it comes to selling your life’s work, trust the only advisors who have built a reputation for maximizing value for family-owned dealerships. The team at Haig Partners has achieved record-setting values across multiple franchises and ha…
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