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Services aux utilisateurs books — OmList

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the shelf

Services aux utilisateurs books

Every book on OmList tagged services aux utilisateurs — pulled from the same shelves librarians and readers have been building for years.

13 books on the shelf

§ On the shelf

Research strategies

Research strategies

William B. Badke

2000

Helping the Difficult Library Patron

Helping the Difficult Library Patron

Kwasi Sarkodie-Mensah

2002

§ Other shelves for this theme

Services aux utilisateurs films Services aux utilisateurs TV shows Services aux utilisateurs games Every shelf at a glance

Enabling End-Users

Enabling End-Users

Ann Poyner

2005

Training Library Staff And Volunteers to Provide Extraordinary Customer Service

Training Library Staff And Volunteers to Provide Extraordinary Customer Service

2006

Assessing Service Quality

Assessing Service Quality

1998

SPEC Kit 290

Trevor A. Dawes, Kimberly Sweetman, and Catherine Von Elm

2005

SPEC Kit 285

Gordon Aamot and Steve Hiller

2004

SPEC Kit 281

Leslie Haas and Jan Robertson

2004

Public Services in Special Collections

Public Services in Special Collections

Florence Turcotte

2006

Measuring Library Performance

Measuring Library Performance

2006

The Evaluation and Measurement of Library Services

The Evaluation and Measurement of Library Services

Joseph R. Matthews

2007

SPEC Kit 288

Tom Caswell and LeiLani Freund

2005

Creating the Customer-driven Library

Creating the Customer-driven Library

Jeannette A. Woodward

2005