"In this update of the 2008, 2005, and 2002 editions, Creswell (U. of Nebraska-Lincoln) provides clear coverage of all the phases of the main quantitative and qualitative approaches in educational research: from identifying a problem that defines the goal of research to reporting and evaluating research. A new feature on ethical dilemmas is part of the greater emphasis on ethical issues. The text includes useful tips for producers and consumers of research, new sample articles from journals, chapter study questions with an answer key, statistical appendices, additional resources, updated references, and access to an online study resource. "--Provided by publisher.