When Internet service providers, software help desks, and computer repair shops all fail to deliver, technology users turn in desperation to John Fried--and are amply rewarded. A compilation of questions submitted by readers of Fried's column in the Philadelphia Inquirer, FAQ 4. 5 offers solutions for the thorniest, most commonly encountered problems. Conveniently indexed, this book provides strategies for dealing with such current technical challenges as the intricacies of Windows XP, the proliferation of Internet browsers, clashes in new software, and the detection and expulsion of new security threats. Under Fried's sure hand, your computer will run faster, stronger, and smarter. And in addition to keeping your present gizmos up and running, the author provides important advice about the purchase of new equipment.