With rapid changes in technology and global competition combining to reshape the corporate landscape, the role of supervisor has dramatically changed from what it was only a few years ago. Directly addressing the issues and problems facing those who manage today's workers, this breakthrough book provides supervisors with a how-to blueprint for the twenty-first century. Designed to help new as well as seasoned supervisors expedite often difficult and time-consuming tasks, it delivers proven solutions for a myriad of supervisory challenges, including how to: -- Manage a diverse, multicultural workforce that includes full-timers, part-timers, temporary workers, and telecommuters -- Change from an autocratic to an enlightened management style -- Introduce new technology to resistant workers -- Preserve employee loyalty through thick and thin -- Avoid the pitfalls of the team approach Brimming with practical, accessible advice, this is an invaluable tool for helping supervisors carve out their new role within the changing organization.