"In an environment where people closely guard their personal feelings, the ability to anticipate what others may be feeling, thinking, wanting and needing gives both men and women a tremendous advantage. " - John Gray, Ph. D. Mars and Venus in the Workplace will: -Raise performance by giving you the tools to improve communication and enrich working relationships. -Increase productivity by providing a greater awareness and appreciation of the diverse characteristics within each of us - and how these differences can positively or negatively affect productivity. -Promote teamwork by using interactive techniques to generate respect and build trust.