"Minutes are vital to the success of meetings. Attendees rely on them for information they may have missed, and they serve as an essential communications tool for non-participants. In addition, the action points highlighted in minutes act as a timely reminder for the whole organization. Taking minutes involves listening skills as well as the ability to absorb information and summarize it simultaneously. Written by training consultant and secretarial education expert Joanna Gutmann, Taking Minutes of Meetings is a no nonsense, self-teaching tool instructing the potential committee secretary in the theory and application of proper forms for taking minutes (records) of a meeting. Chapters cover tips for setting up a meeting, personal preparation recommendations, guidelines for taking notes and constructing minutes, how to record decisions and actions in such a manner that any reader will immediately understand what happened, and much more. This fourth edition contains brand new content on how to work best with the meeting chair, how to manage productive and efficient meeting behavior, how to participate, as well as minute, a meeting, and provides a greater differentiation between the different types of meetings and their needs"-- "Taking Minutes of Meetings guides you through the entire process behind minute taking: arranging the meeting; writing the agenda; creating the optimum environment; structuring the meeting and writing notes up accurately. The minute-taker is one of the most important and powerful people in a meeting and you can use this opportunity to develop your knowledge, broaden your horizons and build credibility within the organization. Taking Minutes of Meetings is an easy to read 'dip-in, dip-out' guide which shows you how to confidently arrange meetings and produce minutes. It provides hands-on advice about the sections of a meeting as well as tips on how to create an agenda, personal preparation, best practice advice on taking notes and how to improve your accuracy. Brand new chapters of this 4th edition include guidance on using technology to maximize effectiveness and practical help with taking minutes for a variety of different types of meetings. The creating success series of books... With over one million copies sold, the hugely popular Creating Success series covers a wide variety of topics and is written by an expert team of internationally best-selling authors and business experts. This indispensable business skills collection is packed with new features, practical content and inspiring guidance for readers across all stages of their careers"--