"Art I Introduction to Engineering Management 1 Chapter 1 Engineering and Management 3 Preview 3 Learning Objectives 3 Engineering 4 Management 8 Engineering Management: A Synthesis 15 Discussion Questions 20 Notes 20 Chapter 2 Historical Development of Engineering Management 22 Preview 22 Learning Objectives 22 Origins 23 The Industrial Revolution 25 Management Philosophies 29 Scientific Management 29 Administrative Management 36 Behavioral Management 39 Current Contributions 41 Discussion Questions 45 Notes 45 Part II Functions of Technology Management 49 Chapter 3 Planning and Forecasting 50 Preview 50 Learning Objectives 51 Nature of Planning 51 The Foundation For Planning 53 Some Planning Concepts 58 Forecasting 60 Strategies For Managing Technology 68 Discussion Questions 71 Notes 72 Chapter 4 Decision Making 74 Preview 74 Learning Objectives 75 Nature of Decision Making 75 Management Science 77 Tools for Decision Making 80 Computer-Based Information Systems 91 Implementation 93 Discussion Questions 94 Notes 95 Chapter 5 Organizing 97 Preview 97 Learning Objectives 98 Nature of Organizing 98 Traditional Organization Theory 100 Technology and Modern Organization Structures 107 Teams 109 Discussion Questions 113 Notes 114 Chapter 6 Some Human Aspects of Organizing 115 Preview 115 Learning Objectives 116 Staffing Technical Organizations 116 Authority and Power 128 Delegation 130 Committees and Meetings 132 Teams 135 Discussion Questions 136 Notes 136 Chapter 7 Leading Technical People 138 Preview 138 Learning Objectives 139 Leadership 139 Motivation 152 Motivating and Leading Technical Professionals 162 Discussion Questions 169 Notes 170 Chapter 8 Controlling 173 Preview 173 Learning Objectives 173 The Process of Control 174 Financial Controls 177 Discussion Questions 187 Notes 188 Part III Managing Technology 189 Chapter 9 Managing Research and Development 191 Preview 191 Learning Objectives 192 Product and Technology Life Cycles 192 Nature of Research and Development 194 Research Strategy and Organization 196 Selecting R & D Projects 198 Creativity 201 Protection of Ideas 206 Making R & D Organizations Successful 212 Discussion Questions 216 Notes 217 Chapter 10 Managing Engineering Design 219 Preview 219 Learning Objectives 220 Nature of Engineering Design 220 Systems Engineering/New Product Development 221 Concurrent Engineering 227 Control Systems in Design 229 Product Liability and Safety 234 Designing for Reliability 238 Other "Ilities" In Design 243 Discussion Questions 250 Notes 251 Chapter 11 Planning Production Activity 253 Preview 253 Learning Objectives 254 Introduction 254 Planning Manufacturing Facilities 258 Quantitative Tools in Production Planning 263 Production Planning and Control 269 Manufacturing Systems 275 Discussion Questions 278 Notes 279 Chapter 12 Managing Production Operations 281 Preview 281 Learning Objectives 282 Assuring Product Quality 282 Productivity 293 Maintenance and Facilities (Plant) Engineering 297 Other Manufacturing Functions 301 Discussion Questions 303 Notes 304 Chapter 13 Engineers in Marketing and Service Activities 306 Preview 306 Learning Objectives 307 Marketing and the Engineer 307 viii Contents A01_MORS8096_SE_01_FM. QXD 7/8/09 9:21 AM Page viii Engineers in Service Organizations 315 Discussion Questions 324 Notes 325 Part IV Managing Projects 327 Chapter 14 Project Planning and Acquisition 329 Preview 329 Learning Objectives 330 Characteristics of a Project 330 The Project Proposal Process 331 Project Planning Tools 335 Types of Contracts 345 Discussion Questions 347 Notes 349 Chapter 15 Project Organization, Leadership, and Control 350 Preview 350 Learning Objectives 351 Project Organization 351 The Project Manager 359 Motivating Project Performance 360 Controlling Cost and Schedule 367 Discussion Questions 371 Notes 373 Part V Managing Your Engineering Career 375 Chapter 16 Engineering Ethics 377 Preview 377 Learning Objectives 377 Professional Ethics and Conduct 378 Discussion Questions 397 Notes 398 Chapter 17 Achieving Effectiveness as an Engineer 400 Preview 400 Learning Objectives 401 Getting off to the Right Start 401 Charting Your Career 405 Communicating Your Ideas 408 Staying Technically Competent 413 Professional Activity 416 Women and Minorities in Engineering and Management 420 Management and the Engineer 425 Managing Your Time 434 Discussion Questions 438 Notes 439 Chapter 18 Globalization and Challenges for the Future 444 Preview 444 Learning Objectives 445 Globalization 445 Engineering Grand Challenges 455 Future Considerations in Engineering and Management 457 Discussion Questions 460 Notes 460 Index 463.
